More sky hell
What a nightmare! Sky tv is officially the worst company to deal with by a long way. After all the problems trying to get a suitable time for someone to come out about my sky+ which just doesn’t work - the guy doesn’t turn up! Not even that but he doesn’t have the decency to ring and say that he isn’t coming or that he is running late I that is the case.
So being that I am annoyed obviously, I ring up to find out what is going on. I get some jobs worth on the phone. Stupid people and call centers while always being hand in hand should be kept as far apart as possible. I explained what the situation was to her and she didn’t even say that she would try and find out what is going on. In fact she didn’t even acknowledge the fact that there is a problem. So being as she was extremely useless I asked to speak to a manager. The response that I got was being told “No” and being hung up on.
Naturally I go mental. There’s matching dents in the wall and by head where the two met at high speed!
Time to ring back and no more vice and polite approach!
After wasting time with an automated security verification that doesn’t do anything and needs you to verify again anyway, I finally get through to someone in India. Why do you always get through to India when you want to scream at someone? After a bit of convincing them that I really need to speak with a manager and that yes there is a manager there because there has to be someone in charge as it is a legal requirement, I finally get a manager who barely speaks English. He listens, puts me on hold, and after a few mins I get some English woman on the phone. Now I didn’t know that I was being transferred so I was less than thrilled about this as it meant going through verything yet again! At least she was English!!!
After a lot of back and forth, she finally tung the guy who was supposed to be at my house, and came back and said he would be there in just a few mins.
I guess we will wait an see if he turns up!
